Frequently Asked Questions
Everything you need to know about your Paris Texas experience.
Where does Paris Texas ship from?
All orders are processed and shipped directly from our warehouse in Italy to ensure the highest standards of quality control and authentic craftsmanship.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all security tags and packaging intact.
How do I determine my correct size?
Our footwear typically follows Italian sizing. We recommend checking the specific 'Size & Fit' guide on each product page, as some styles like our stiletto boots may run narrow.
Can I track my international order?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number from our premium courier partners (DHL or FedEx).
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay for a seamless checkout.
Are your products made from genuine leather?
Yes, Paris Texas is renowned for using premium Italian leathers, suedes, and high-quality embossed skins to ensure durability and a luxury finish.